Baseline Communication Mapping

Every engagement begins with a validated psychometric assessment of communication patterns across the Gottman Sound Relationship House model.

Framework Instruction & Behavioral Rehearsal

Six-session workshop cycle delivered in-person or hybrid, structured around the Four Horsemen counter-framework and the Bids for Connection model.

Outcome Quantification & Reporting

Post-program assessment against baseline, with standardized reporting aligned to EAP and HR metrics frameworks.

All programs are grounded in the Gottman Method — the most extensively researched approach to relationship science, with over 40 years of longitudinal data across more than 3,000 couples. We also integrate Emotionally Focused Therapy (EFT) principles for individual and family work, and Acceptance and Commitment Therapy (ACT) frameworks for organizational resilience applications.

All Reconnect facilitators hold active clinical licensure (LMFT, LCSW, LPC, or PhD) and have completed Level 2 Gottman Method training. Organizational facilitators additionally hold certification in workplace mental health facilitation. Credential verification documentation is available on request.

We use validated pre/post instruments including the Dyadic Adjustment Scale (DAS) and the Communication Patterns Questionnaire (CPQ). Organizational cohorts receive aggregate reporting using SHRM-aligned ROI methodology. All individual data is de-identified before organizational reporting. We provide 30-day, 90-day, and 6-month follow-up assessments as standard.

Based on our 2024 cohort data: 89% of participants demonstrate measurable communication pattern improvement at 90-day follow-up. EAP utilization increases 2.1x when Reconnect is explicitly named in benefit communications. Organizations report 23% average reduction in unplanned absenteeism within one quarter of program completion. We do not promise outcomes we cannot measure.

We join your approved provider network under a standard referral agreement. Employees are referred via your existing EAP intake process. We handle intake assessment, session delivery, and outcome reporting. Reporting uses your preferred format — we can align to any EAP reporting standard including SAP, DOT, and EASNA frameworks.

Yes. We operate under a signed Business Associate Agreement (BAA) with all organizational clients. Individual session content is protected under standard therapeutic privilege. Organizational reporting uses de-identified, aggregate data only. We maintain HIPAA-compliant record storage and have never had a reportable breach.

We are credentialed with Aetna, Cigna, ComPsych, Optum, and Magellan Health EAP programs. Out-of-network billing support and superbill generation is available for all other carriers. Corporate contracts are invoiced directly and do not require insurance processing.